Who Lyra helps
How Relay, Mission Control and Orbit apply to three types of business.
These are illustrative applications, not client case studies.
Retail & E-commerce
Answer product questions and capture orders from chat, and see sales and stock in one view.
Common situations
- Orders and product questions arrive through chat
- Stock and sales figures live in separate files
- Weekly results are compiled by hand
How Lyra applies
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Relay Product
Order Desk for product questions, order capture and order status.
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Mission Control Product
Sales, Inventory and Customers in one view.
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Orbit Service
Catalog setup, order tracking and data consolidation.
Professional Services
Handle enquiries and appointments, and stop preparing quotations and invoices by hand.
Common situations
- Enquiries and bookings come through email and messages
- Client and project details sit in spreadsheets
- Quotations and invoices are prepared manually
How Lyra applies
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Relay Product
Booking Desk or Sales Desk for enquiries, appointments and follow-up.
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Mission Control Product
Business Overview and Finance & Cash Flow for revenue and receivables.
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Orbit Service
Client and project tracking, plus quotation and invoice workflows.
Agencies & Consultancies
Qualify leads from every channel, and move briefs and approvals out of email threads.
Common situations
- Leads arrive from several channels
- Briefs and approvals move through email
- Pipeline and workload are hard to see
How Lyra applies
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Relay Product
Sales Desk for lead capture, qualification and quote follow-up.
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Mission Control Product
Sales and Marketing views of your pipeline and channels.
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Orbit Service
Brief intake forms, approval flows and CRM setup.