Customer operations · Dashboards · Automation

Smarter customer service. Connected operations. Clearer decisions.

Lyra helps small businesses respond to customers, automate everyday work, and understand their performance.

What this looks like in practice

Illustrative examples of the work each offer handles. They are not client case studies.

  1. Relay

    A customer message becomes an order

    1. Customer asks about a product in chat
    2. Relay checks price and availability
    3. Collects delivery details
    4. Your team confirms the order
  2. Mission Control

    A drop in sales is flagged early

    1. Sales data refreshes on schedule
    2. One channel is down on last week
    3. The change is flagged on the overview
    4. You look into it the same day
  3. Orbit

    A quotation no longer needs retyping

    1. Client submits a request form
    2. A quote is drafted from a template
    3. A manager approves it
    4. The PDF is sent to the client

Who Lyra helps

Small businesses where customer requests, spreadsheets and manual reporting take up too much of the week.

See how each offer applies

  • Retail & E-commerce

    Answer product questions and capture orders from chat, and see sales and stock in one view.

  • Professional Services

    Handle enquiries and appointments, and stop preparing quotations and invoices by hand.

  • Agencies & Consultancies

    Qualify leads from every channel, and move briefs and approvals out of email threads.

Free tools you can use today

Browser-based tools for planning automation, checking data quality and choosing KPIs.

  • Web app · English & ArabicAvailable

    Automation ROI Calculator

    Estimate the time, first-year return and payback of automating a repetitive task.

  • Web app · CSV, XLS, XLSX · English & ArabicAvailable

    Data Health Scanner

    Check a spreadsheet for missing values, duplicates and structural problems before you report on it.

Not sure where to start?

Tell us what takes up your team’s time or what you can’t see clearly yet. We’ll suggest which offer fits, if any.